020 3727 3600
[email protected]
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020 3727 3600 [email protected]

Do you need support now?

If you are in an emergency and need urgent intervention please call 999.


Please call the numbers below if you are experiencing mental health distress and need urgent support around the following:

  • Urgent mental health needs
  • Feeling unsafe, distress or worried
  • Hearing voices or seeing things others cant
  • Feeling unable to cope
  • Thinking about harming yourself or others


NHS Single Point of Access (SPA): 0800 6444 101 – this is a Freephone, and lines are open 24/7.  Alternatively you can call 111 and press option 2.

Shout: Free 24/7 support for people in crisis. Test SHOUT to 85258 in the UK to text a trained Crisis Volunteer. For more information visit https://www.criristextline.org

Samaritans: 116 123. Lines are open 24 hours a day, and calls are free.


If you need help and guidance but it isn’t an emergency please contact:

Hertfordshire Mind Network’s CYP Helpline: 01923 256391 – https://www.hertsmindnetworkcyp.org/services-for-young-people/helpline-phone-and-instant-messaging/

Healthy Young Minds in Herts: Access Hertfordshire CAMHS mental health support and services for children and young people here www.healthyyoungmindsinherts.org.uk

Wellbeing Support (16+): www.hpft.nhs.uk/services/community-services/wellbeing-service/referrals/

Mindline Trans+ National Helpline: 0300 330 5468 National helpline for people who identify as Trans, non-binary & their friends and families. Open every Monday and Friday 8pm-Midnight.


For people who prefer to chat online, you can contact the NHS live webchat Monday-Friday between 7am-7pm. By clicking on the red circle on our website at: www.hpft.nhs.uk you can live chat online with a member of the helpline team. You will need to provide name and date of birth details, as well as a contact number and postcode.