Carys Norman

Services Manager (Children & Young People and Engagement)

I joined Hertfordshire Mind Network in 2014 from the NHS after gaining a BSc (Hons)/DPS in Psychology from Loughborough University as a support worker. I then went on to co-ordinating our peer support service for young care leavers and young carers where I supported young people to make choices to improve their mental health and emotional wellbeing. This included offering emotional and practical support. Now, as one of our Services Mangers, I oversee our children and young people’s provision, with a passion to provide choice and timely support by involving young people in our service design.


Joe Owers

Specialist Youth Mentor (Mental Health) – Herts Youth Futures

I’m Joe, a Specialist Youth Mentor at Herts Mind Network. I lead our team of Youth Mentors on our Herts Youth Futures mentoring service. I work with young people to overcome the barriers they are facing to being in or moving into education, training or work. You can find out more about this service on the service page of our website! I also help run our Young People’s Helpline and Online Skype Hangout. I am really passionate about young people’s mental health and am currently training to be a therapist for children and young people so I can further support young people with their experiences, wellbeing and emotions. I have worked at Hertfordshire Mind Network since 2017 and love working as part of such an energetic and creative team.


Jess Whittaker

Spot the Signs Emotional Wellbeing Awareness Children and Young People’s (CYP) Coordinator

As the coordinator of the Spot the Signs and Emotional Wellbeing project, I deliver a range of training and workshop sessions to youth professionals, children and young people, as well as parents/carers and families. I have significant experience working with young people and am passionate about raising awareness and challenging stigmas around mental health. In my spare time, I also volunteer with Shout - a free, 24-hour crisis text support service.


Carol Lilley

Children & Young People Emotional Wellbeing Awareness Trainer

I work on the Spot the Signs and Emotional Wellbeing project and deliver a range of training and workshop sessions to youth professionals, children and young people, as well as parents/carers and families. I am also a qualified Life Coach and NLP Practitioner and run my own Coaching business, where I work with young people and adults alike. I also freelance as a presenter for Learning Performance, Young Enterprise and Kidscape.


Hannah Lewis

Specialist Youth Mentor (Mental Health) – Herts Youth Futures

My journey at Herts Mind Network started in 2017 as a Peer Support worker. This involved supporting adults experiencing mental ill health to improve and develop their own independence, quality of life and mental wellbeing. I am experienced in delivering solution-focused brief therapy, with client-led and strength-based approaches to identify and fulfil their potential. In May 2020, I joined the CYP team and started working within Herts Youth Futures as a mental health Specialist Mentor. I have been enjoying the new and exciting challenge of collaboratively working with young people and empowering them to work towards their long-term goals both through 1-1 and group based support.


Sarah McVeigh

Youth Mentor

My name is Sarah, I am a Youth Mentor for the Herts Youth Futures, BBO Project. I am originally from Newcastle however I am now proudly living as a southerner! My career journey has always revolved around working with children and young people to some capacity as this is something I really enjoy. My favourite thing in the world is my dog, he’s my pet and best friend all rolled into one. As a Youth Mentor, I support young people to explore their options and I always believe that if you can dream it you can achieve it! My favourite quote is "the first step to kicking down barriers, is lifting your foot" (unknown).


Talitha Rudman

Youth Mentor

Hello! My name is Talitha and I am a Youth Mentor for the Herts Youth Futures, BBO Project! :) I am passionate about working with young people, giving them space to express their individuality as well as realising and reaching their goals and dreams!! My experience before this job was mainly supporting individuals with Autism/ADHD to be independent in their community, empowering everyone I have worked with to make their own decisions about their life! A little bit about me... I love all animals! And I also love spending time outdoors as well as regularly practicing mindfulness and meditation!


Andrew Laing

Youth Engagement Worker

My name is Andrew and I am the Youth Engagement Worker for the Children and Young People’s department. The purpose of my job is to understand how young people engage with our services, and research ways to improve them as a result. I am passionate that the mental health of young people is taken seriously, and hope that by working with Herts Mind Network, I can help to promote positive mental health for people in need of support. In my spare time, I volunteer as a Scout Leader, which has instilled a passion for high quality youth work.