Carys Norman

Head of Children & Young People and Crisis Services

Carys joined Hertfordshire Mind Network in 2014 from the National Health Service (NHS) after gaining a BSc (Hons)/DPS in Psychology from Loughborough University. Here, she spent a year in a Clinical Psychology team supporting with delivery of clinical interventions. Carys brings knowledge and understanding of front line service delivery, where she started with us as a support worker and went on to design and deliver our Peer Support programme for young care leavers and young carers. Carys is passionate about improving mental health and wellbeing provision, providing choice and quality assured services in the charity sector, with a keen interest in children and young people’s mental health, suicide prevention, widening access of mental health provision for all, and staff development. As our Equality, Diversity and Inclusion Lead, and Suicide Prevention Lead, Carys ensures that our organisation keeps listening and learning so that we are responsive to our local communities and their needs. In her spare time she is a proud Welsh rugby supporter and enjoys spending time with friends and family travelling, usually to watch sport!


Joe Owers

Services Manager - Children and Young People & HMN Projects

I’m Joe, the Services Manager at Herts Mind Network who oversees all of our Children and Young People Services. I have worked at Hertfordshire Mind for over 5 years and have always worked in the Children and Young People’s Team. I have experience in delivering long-term 1:1 mentoring, residential summer schools, groups, training, workshops, wellbeing courses, crisis support and a mental health helpline. I am extremely passionate about young people’s mental health and alongside my job I am currently training to become a psychotherapeutic counsellor for children and adolescents. This will enable me to further support young people with processing and navigating their experiences, feelings and emotions. I am very proud of the teams that I lead and the dynamic, creative and impactful work we do to make a difference for young people in Hertfordshire that are facing mental health difficulties.


Jess Whittaker

Spot the Signs Emotional Wellbeing Awareness Children and Young People’s (CYP) Coordinator

As the coordinator of the Spot the Signs and Emotional Wellbeing project, I deliver a range of training and workshop sessions to youth professionals, children and young people, as well as parents/carers and families. I have significant experience working with young people and am passionate about raising awareness and challenging stigmas around mental health. In my spare time, I also volunteer with Shout - a free, 24-hour crisis text support service.


Carol Lilley

Children & Young People Emotional Wellbeing Awareness Trainer

I work on the Spot the Signs and Emotional Wellbeing project and deliver a range of training and workshop sessions to youth professionals, children and young people, as well as parents/carers and families. I am also a qualified Life Coach and NLP Practitioner and run my own Coaching business, where I work with young people and adults alike. I also freelance as a presenter for Learning Performance, Young Enterprise and Kidscape.


Hannah Lewis

Specialist Youth Mentor (Mental Health) – Herts Youth Futures

My journey at Herts Mind Network started in 2017 as a Peer Support worker. This involved supporting adults experiencing mental ill health to improve and develop their own independence, quality of life and mental wellbeing. I am experienced in delivering solution-focused brief therapy, with client-led and strength-based approaches to identify and fulfil their potential. In May 2020, I joined the CYP team and started working within Herts Youth Futures as a mental health Specialist Mentor. I have been enjoying the new and exciting challenge of collaboratively working with young people and empowering them to work towards their long-term goals both through 1-1 and group based support.


Talitha Rudman

Youth Mentor

Hello! My name is Talitha and I am a Youth Mentor for the Herts Youth Futures, BBO Project! :) I am passionate about working with young people, giving them space to express their individuality as well as realising and reaching their goals and dreams!! My experience before this job was mainly supporting individuals with Autism/ADHD to be independent in their community, empowering everyone I have worked with to make their own decisions about their life! A little bit about me... I love all animals! And I also love spending time outdoors as well as regularly practicing mindfulness and meditation!


Dan Edwards

Youth Mentor (Mental Health)

I have always had a passion for working with people, specifically with learning disabilities or behavioral issues. My role within the Herts Youth Futures project is focused on young adults that might be feeling like they are at a bit of a fork in the road – needing advice, guidance or someone to talk to. Working on a 1-1 basis allows me to connect with them personally – figure out their goals, strengths and finding opportunities to overcome potential barriers that they might face along the way. Gaining independence can be challenging at times, especially as a young person, and sometimes it might feel like there’s no one to turn to. That’s why I’m here :) Fun fact – I used to play in a band!